Refund and Returns Policy

Refund And Returns Policy | SARMs Store Support

See our refund And returns policy

Introduction

This Refund and Returns Policy explains how returns, refunds, and replacements are handled for purchases made on our website. Also, We aim to provide clear, fair, and transparent support for all customers.

Furthermore, All products sold on this website are strictly intended for research, laboratory, and educational purposes only and are not for human consumption.

Returns Eligibility (SARMs Orders)

We accept returns only in the following cases:

  • Product arrived damaged or broken
  • Wrong item delivered
  • Manufacturing defect upon delivery

In addition, To qualify, you must contact us within 48 hours of delivery with photo or video proof.

Non-Returnable Items

For compliance and safety reasons, we do not accept returns for:

  • Opened or used products
  • Broken or removed seals
  • Discounted or clearance items
  • Delays caused by customs or courier services
  • Customer ordering errors or change of mind

Refund Policy

If your return is approved:

  • Refunds are issued to the original payment method
  • Processing time is typically 5–10 business days
  • Shipping fees are non-refundable
  • Refunds apply only after inspection and approval

If the issue is caused by us (wrong or damaged item), we will provide a full refund or replacement.

Replacement Policy

Customers may request a replacement instead of a refund if:

  • The product is damaged
  • The wrong item was shipped

Replacement is processed after verification and shipped within standard dispatch timelines.

Order Cancellation Policy

Orders can only be cancelled before processing or dispatch.

Once shipped, SARMs orders cannot be cancelled or modified.

Shipping Disclaimer

We are not responsible for:

  • Customs delays or seizures
  • Incorrect shipping details provided by the customer
  • Courier delays outside our control

We will assist wherever possible in resolving delivery issues.

Legal Disclaimer (Important)

In Addition, All products are sold strictly for laboratory research purposes only. Furthermore, They are not intended for human consumption, medical use, or performance enhancement.

Also, by purchasing from this website, you confirm compliance with these terms.

Australia Legal Disclaimer

For customers in Australia:

  • Firstly, SARMs and research chemicals may be regulated or restricted under Australian law
  • Secondly, Some compounds may not be legally imported, possessed, or supplied without proper authorization
  • It is the buyer’s responsibility to ensure compliance with all Australian federal and state laws, including regulations from the Therapeutic Goods Administration (TGA)
  • Also, We do not guarantee customs clearance for shipments entering Australia
  • In addition, Orders placed from Australia are shipped at the customer’s own risk
  • Finally, We do not encourage or support any unlawful use or importation of regulated substances

Contact Support

For refund or order assistance:

Email: support@hardcoresarms.com.au
Response Time: 24–48 hours
Support Hours: Monday–Friday